Derby Animal Hospital at 6850 Prescott Drive in Derby, New York

Customer Reviews about Derby Animal Hospital

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  Very bad experience! Talk to girl on Wednesday for awhile on what I wanted done on my golden doodle, for grooming. Thursday brought him in at 8:30 went over it again. She was only to trim tail, even out test of his body. There where two Matt's under his chin told to brush out, they weren't bad. She shaved his entire body including tail. Called at 11:30 to check on him she said he was on second bath as he Diddnt like dryer and pooped and pied. Asked her to not use dryer on him, she still did. Then when he got home I noticed him walking funny. Looked under him, He had burn marks on his privates that where very red. Also where he pies. Called right away. Went in in morning asking for them to treat him, as derby animal clinic 82nd grooming salon, and he needed medical attention. They refused to treat him. They where Very upset saying they Diddnt do that. I said a mistake was made he needs to be treated. They refused. Asked for manager, she came out leaned on wall and said get out or I'm calling police. I immediately showed police pictures and followed report. Also called better business burara .can't believe they wouldn't medical treat him as he was in there care when it happened. Trying to post pictures.
  November 09, 2017

  by Trisha Fitzpatrick
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  Our beagle got really sick had to get her to the vet asap they squeezed us in the doctor was very kind explained every thing that was going on with her took some xray and even though the news was grave she had a heart and even sent us a card when Sparky dued
  December 21, 2016

  by Susan Lee-mueller

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Derby Animal Hospital in Derby